Hotel Ambassador
Job Title Hotel Ambassador
Location Mumbai
Salary Rs 380000 - 800000
Experience 2 - 5 years
Shift Day Shift
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Job Details



Qualifications

- Any graduate

- Hotel management is a plus point

Skills

- Strong leadership skills

- Excellent communication skills

- Excellent people skills

- Sales skills

- Good computer skills

- Team management and team building skills

Role

- Implant positions at the hotels with ability to interact with customers.

- Excellent communication skills in English,

- Ensure hotel premises are clean, tidy, and ambient enough to receive and tend guests

- Monitor the coordination between the different parts of a hotel to ensure smooth and efficient operations

- Conduct assessments to review customer satisfaction and service recovery process

- Oversee the hiring, orienting, and training of hotel staff to ensure maximum revenue for management

- Establish communication channels to interact with customers in order to obtain their feedback and assist with the resolution of problems

- Organize training programs to enhance the job skills and performance of hotel personnel

- Monitor the accounts receivable, accounts payable, and purchase requisitions of each hotel department

- Inspect hotel stores to check available stock and determine the need for stocking

- Liaise with the marketing staff to develop and implement strategies for growing the business

- Hire contractors and deal with vendors to ensure provision of high quality products and services

- Schedule work shifts and tasks to hotel staff according to their specialty

- Collect payments and record all expenditure and generated revenue

- Contact clients to schedule and plan the details of an event or conference

- Set and adjust the rates for different services according to their quality level.

No .of vacancies

1 vacancies

Perks

- Excellent growth opportunity

- Flexible working environment

- Exposure to luxury hotels




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