1) Undergraduate - Any Specialization.
2) 3-8 years of experience in a front office for a five-star hotel.
1) Good Looking
2) Excellent Communication Skills.
3) Negotiation skills.
4) Convincing power.
1) Ensure front desk is tidy and has all necessary stationery and material.
2) Train, supervise and support staff, receptionists and security guards.
3) Prepare staff duty roster.
4) Ensuring the front desk provides a professional and friendly service for customers.
5) Handle complaints and specific guests requests.
6) Ensure company policies and security requirements are met.
7) Other duties assigned as required
2) Work Autonomy.
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