1) Undergraduate - 3 years Degree/Diploma in hotel management.
2) 3 to 8 years of experience in Hotel management.
3) Knowledge of the entire Reservation procedure.
1) Skillset good knowledge of Internet and email.
2) Strong Communication skills.
3) Interpersonal skills.
1) Allocate daily tasks to Reservations staff.
2) Record Company/Travel Agent Rates both in system and correspondence file.
3) Knowledge of all hotel and guest room facilities, services & amenities.
4) Identifies new reservations sales business.
1) Work Autonomy.
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